METHODS OF PAYMENT

Our address verification settings (AVS) are very strict about credit card holder information. This is to protect you the cardholder from potential unwanted activity on your credit card. We only ship to the cardholder's current billing address. Please provide current billing and shipping information exactly as it appears on your most current monthly billing statement from the card issuing bank. If you the cardholder have recently moved and have not updated your address with the card issuing bank, your order may be declined. If the credit card billing address does not match exactly with your shipping address, or the issuing bank's current records, your order may be declined. In any event that your order declines, especially after multiple failed attempts please contact your credit card provider account to confirm how long potential temporary pending charges take to roll out of their system. Each bank is different in how long it takes for these temporary pending charges to roll out of their system. If any order declines, be assured that we never received your funds. If you suspect you were charged multiple times, please call your bank for confirmation.

ORDER CONFIRMATION
At the end of checkout you will receive an order confirmation via email. This confirms that we have received your order.

ORDER PROCESSING
We receive all internet orders the same day you place an order with us. Credit card orders typically are verified, packed and shipped out to you within 48 hours (excluding weekends). Shipping takes 1-6 business days depending on where you live. All orders ship via USPS.

RETURNS, EXCHANGES
Please order carefully. All sales are final. Feel free to email us with any questions prior to ordering. Our email is mmfgcust.svc@sbcglobal.net

IF YOU RECEIVE THE WRONG ITEM
If you received the wrong item or size due to our error, Machete Mfg will take care of the error. Email Machete Customer Service to get the error corrected.